hpi.co.in

Shipping & Delivery Policy

At Health Plus Innovation, we are committed to delivering our products promptly and securely. This Shipping & Delivery Policy outlines how we process, ship, and deliver orders.


1. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.


2. Delivery Timeframe

  • Within India: Estimated delivery time is 3–7 business days after dispatch.

  • Delivery times may vary based on location, courier service, and unforeseen delays.


3. Shipping Charges

  • Shipping charges will be displayed at checkout before order confirmation.

  • We may offer free shipping during special promotions or on minimum purchase amounts.


4. Delivery Methods

  • We use trusted courier and logistics partners for safe and timely delivery.

  • Customers will receive a tracking ID once the order is dispatched.


5. Delivery Areas

  • Currently, we deliver across India.

  • For remote locations, delivery times may be longer, or service may be unavailable.


6. Delays & Force Majeure

We are not responsible for delays caused by:

  • Natural disasters

  • Strikes or lockdowns

  • Courier issues beyond our control


7. Incorrect Address & Failed Delivery

  • Please ensure the shipping address is accurate before placing an order.

  • Orders returned due to incorrect address or failed delivery attempts may incur re-delivery charges.


8. Damaged Packages

If you receive a damaged package, do not accept it from the courier. Contact our customer service immediately.


9. Contact for Shipping & Delivery Queries

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